Food And Beverage Server Needed In Canada By Lounge Eighteen
We are seeking enthusiastic and dedicated Food and Beverage Servers to join our hospitality team. As a Server, you will play a vital role in providing exceptional dining experiences to our guests. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to the overall success of our restaurant.
Job details
- Location: Calgary, AB
- Salary: 17.00 to 18.00 hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 5
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
Responsibilities:
- Customer Service: Greet guests warmly, escort them to their tables, and present menus. Provide recommendations, answer questions about menu items, and take accurate orders.
- Order Accuracy: Ensure all orders are correctly entered into the system, noting any special requests or dietary restrictions. Verify order accuracy before delivering to the kitchen.
- Timely Service: Serve food and beverages promptly and accurately, ensuring dishes are properly prepared and plated. Coordinate timing with kitchen staff to deliver a seamless dining experience.
- Table Maintenance: Set up and clear tables efficiently, refilling water glasses, and ensuring tables are clean and presentable at all times. Reset tables for the next guests.
- Payment Processing: Present bills to guests, accept payments, process credit card transactions, and return change or receipts promptly. Maintain an organized cash register.
- Upselling: Suggest additional items, such as appetizers, desserts, or beverages, to enhance the dining experience and increase revenue.
- Team Collaboration: Work collaboratively with kitchen staff, bartenders, and fellow servers to ensure smooth service flow. Communicate guest needs and special requests to the kitchen.
- Adherence to Regulations: Comply with health and safety regulations, including food safety and alcohol service guidelines. Check IDs and refuse service to underage or intoxicated guests.
- Customer Feedback: Listen to guest feedback and address any concerns or issues promptly and professionally. Strive to exceed guest expectations.
- Cleanliness: Maintain a clean and organized work area, including dining sections, server stations, and service areas. Assist with general restaurant cleaning tasks as needed.
Qualifications:
- Previous experience as a Food and Beverage Server or in a similar role is preferred but not required.
- Excellent customer service and interpersonal skills.
- Strong communication and active listening abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math skills for handling payments and making change.
- Knowledge of menu items, including ingredients and preparation methods.
- Familiarity with health and safety regulations is a plus.
- Availability to work evenings, weekends, and holidays as needed.
Tasks
- Prepare and serve specialty food at customers’ tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Advise on menu selections
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2023-10-27
Here are some frequently asked questions to help you gain a better understanding of this Food and beverage server:
1: What does a Food and Beverage Server do?
Food and Beverage Servers, often known as waitstaff or waiters/waitresses, serve food and beverages to restaurant, cafe, or bar patrons. They take orders, provide recommendations, and ensure a pleasant dining experience.
2: What are the essential skills for a Food and Beverage Server?
Key skills include excellent customer service, strong communication, multitasking, attention to detail, menu knowledge, and the ability to work under pressure.
3: What is the typical work environment for servers?
Servers work in various settings, including restaurants, cafes, bars, hotels, and catering events. The work environment can be fast-paced, especially during peak dining hours.
4: What attire is usually required for servers?
Servers typically wear uniforms or dress in professional, well-groomed attire, often specified by their employer. This attire typically includes a clean and pressed uniform, comfortable shoes, and a name tag.
5: Is tipping common for servers?
Yes, in many countries, tipping is customary for servers and an essential part of their income. The amount varies but is often around 15-20% of the total bill. However, tipping practices may differ by region.
6: How do servers handle difficult customers?
Servers are trained to remain calm and professional in challenging situations. They may involve a manager if necessary and prioritize resolving the issue to ensure guest satisfaction.
7: Are there opportunities for career advancement as a server?
Yes, servers can advance to supervisory roles like Head Waiter or Restaurant Supervisor. Some may also pursue careers in restaurant management, catering, or even culinary arts.
8: What are the challenges of being a server?
Challenges include handling demanding customers, managing multiple tables, working long hours on your feet, and maintaining a positive attitude even in stressful situations.
9: Can servers specialize in specific types of cuisine or service?
Yes, some servers choose to specialize in a particular type of cuisine, such as Italian, French, or sushi. Others may focus on fine dining, casual dining, or banquet service.
10: Is serving a part-time or full-time job?
It can be either. Many servers work part-time to supplement their income or as a flexible job option, while others work full-time and may pursue it as a long-term career.
11: What is the future of serving in the hospitality industry?
The demand for servers remains steady in the hospitality sector. As dining trends evolve, servers may need to adapt to new technologies and changing guest preferences.
12: How do servers handle dietary restrictions and allergies?
Servers should be knowledgeable about the menu and able to provide information about ingredients and potential allergens. They also communicate dietary restrictions to the kitchen.
13: Do servers receive training on alcohol service?
Yes, servers often receive training on responsible alcohol service, including checking IDs, recognizing signs of intoxication, and complying with alcohol laws.
14: What makes an exceptional server?
Exceptional servers excel in customer service, anticipate needs, offer personalized recommendations, maintain a positive attitude, and ensure guests have a memorable dining experience.
